General Manager

Do you have experience working as a General Manager or Hotel Manager, preferably in a property-focused setting? If so, read the below! We might have the perfect opportunity for you.

GCS Malta is looking for a General Manager to work with a holding company within the hospitality, tourism, and development industry.

Your Responsibilities

• Overseeing daily hotel operations, including front office, housekeeping, maintenance, and guest services.
• Ensuring exceptional guest experiences and addressing feedback.
• Training and supervising department heads for operational efficiency.
• Developing sales strategies to boost occupancy and revenue.
• Building relationships with clients, travel agencies, and OTAs.
• Leading digital marketing and promotional campaigns.
• Monitoring financial performance, preparing budgets, and implementing cost controls.
• Optimizing pricing strategies with revenue management.
• Recruiting, training, and mentoring staff while maintaining a positive work culture.
• Conducting performance reviews and ensuring legal compliance.
• Maintaining facility standards and liaising with guests.
• Handling escalated guest issues with professionalism.

Required Skills

Have a solid background in hospitality management with a proven success in sales and marketing. This role calls for a proactive leader capable of driving guest satisfaction, enhancing profitability, and strategically expanding the hotel’s market presence. Strong leadership, interpersonal and problem-solving skills are essential.

Qualifications and Experience

The ideal candidate must have at least 5 years of proven experience as a General Manager or Hotel Manager, preferably in apartment or extended-stay properties. A Degree in Hospitality Management, Business Administration, or a related field is preferred.

Interested in discussing further? Apply now!