Remote working is becoming the norm rather than the exception and while there are various advantages to remote working, mentoring becomes a more challenging task. In this article, the recruitment & HR department at GCS Malta will discuss how to mentor in a remote workplace successfully.

Why do remote workplaces need mentoring?

While remote working has many benefits, it can also lead to employees feeling more isolated. For example, it isn't easy to establish a company culture remotely. Still, by pairing mentor and mentee together, the mentor can establish company culture, such as unwritten rules within the program itself. However, this issue can be solved through a well-planned workplace mentorship program.

Different types of mentoring programs

There are various types of mentoring programs that you can opt for, with the three most popular types being:

• 1-on-1 mentorship - The most traditional format with a senior employee paired with a junior employee
• Peer mentorship – Employees from the same level are paired together with one taking on the mentoring role due to more experience
• Mentoring circle – Several employees together where each member shares their experience with everyone

Best practices to successfully mentor remotely

After choosing the right mentoring program, you must plan a successful mentoring program. Here are some tips to follow when mentoring in a remote environment:

1. Clarify rules of engagement - Prior to mentoring, discuss the preferred mediums for communication with your mentee: video-based platforms, phone calls, etc. In addition, clarify how frequent you want to communicate.
2. Choose a goal for the program – By communicating with your mentee, find out what they would like to gain from this mentoring experience. Then, decide on a goal and work together towards achieving it.
3. Build trust – Like any developmental relationship, establishing trust is foundational. So make sure to be punctual, actively listen and provide a safe space for your mentee.
4. Strike a balance – Mentors should aim to strike a balance between keeping it real and not invading the mentee's boundaries
5. Check-in for feedback – This is a vital step to ensure that the rest of the program is successful. Ask your mentee for feedback to see what you can improve upon as a mentor or include within the program for a better experience.

Why GCS Malta?

Whether working remotely or not, at GCS Malta, our team of recruitment professionals can assist you with finding the perfect candidate, while our highly experienced HR department can help you retain the best workers! Check out our vacancies here and contact us today for more information.

Article by Sarah Jane Gauci